{"id":453,"date":"2010-03-29T11:24:29","date_gmt":"2010-03-29T11:24:29","guid":{"rendered":"http:\/\/ivelychko.com.ua\/?p=453"},"modified":"2011-09-29T12:01:59","modified_gmt":"2011-09-29T12:01:59","slug":"attestatsiya-direktora-kontaktnogo-tsentra","status":"publish","type":"post","link":"https:\/\/ivelychko.com.ua\/uk\/attestatsiya-direktora-kontaktnogo-tsentra\/","title":{"rendered":"\u0410\u0442\u0442\u0435\u0441\u0442\u0430\u0446\u0438\u044f \u0414\u0438\u0440\u0435\u043a\u0442\u043e\u0440\u0430 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u043e\u0433\u043e \u0446\u0435\u043d\u0442\u0440\u0430"},"content":{"rendered":"<p><strong>\u0412\u0438\u0434\u044b \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0432:<\/strong><\/p>\n<ul>\n<li>ICMI \u2013 International Customer<\/li>\n<li>CCA \u2013 Customer Contact Association<\/li>\n<li>CIAC &#8211; Call Center Industry<\/li>\n<li>COPC &#8211; Customer Operation<\/li>\n<\/ul>\n<div>\u0411\u043e\u043b\u0435\u0435 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u043e \u0441\u043c\u043e\u0442\u0440\u0438\u0442\u0435 \u0432 \u043f\u0440\u0435\u0437\u0435\u043d\u0442\u0430\u0446\u0438\u0438 \u043e\u043d\u043b\u0430\u0439\u043d:<\/div>\n<div><iframe loading=\"lazy\" src=\"https:\/\/www.slideshare.net\/slideshow\/embed_code\/9470679\" width=\"630\" height=\"511\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><br\/><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0412\u0438\u0434\u044b \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0432: ICMI \u2013 International Customer CCA \u2013 Customer Contact Association CIAC &#8211; Call Center Industry COPC &#8211; Customer Operation \u0411\u043e\u043b\u0435\u0435 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u043e \u0441\u043c\u043e\u0442\u0440\u0438\u0442\u0435 \u0432 \u043f\u0440\u0435\u0437\u0435\u043d\u0442\u0430\u0446\u0438\u0438 \u043e\u043d\u043b\u0430\u0439\u043d:<\/p>\n","protected":false},"author":1,"featured_media":400,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,29],"tags":[30],"class_list":["post-453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-prezentatsii","tag-prezentatsii-2"],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/ivelychko.com.ua\/wp-content\/uploads\/2011\/09\/Prezentatsii.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/posts\/453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/comments?post=453"}],"version-history":[{"count":6,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/posts\/453\/revisions"}],"predecessor-version":[{"id":486,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/posts\/453\/revisions\/486"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/media\/400"}],"wp:attachment":[{"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/media?parent=453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/categories?post=453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ivelychko.com.ua\/uk\/wp-json\/wp\/v2\/tags?post=453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}